Terms of Service
Last Updated: January 27, 2026
Website: www.exponentialtraffic.com
Company: Exponential Traffic / Exponential Traffic Inc.
Please read these Terms of Service carefully before using our website, booking a call, submitting payment, purchasing any service, or working with us.
By using this website, submitting your information, making a payment, signing a contract, or purchasing any service from us, you agree to these Terms of Service.
If you do not agree with these Terms, please do not use our website, purchase our services, or enter into a transaction with us.
1. Who We Are
Exponential Traffic provides consulting, coaching, training, marketing, sales, advertising, funnel-building, software, and related business-growth services for coaches, consultants, experts, agencies, service providers, and other businesses.
Depending on the specific offer, our services may include consulting, marketing strategy, advertising support, funnel creation, sales training, CRM setup, software access, group coaching, private coaching, templates, SOPs, AI tools, training materials, or other business-related support.
The exact services, deliverables, timelines, payment terms, refund terms, guarantees, and client responsibilities may vary by client and are defined in each client’s individual agreement, contract, invoice, checkout page, or written service agreement.
2. These Terms Apply to Website Use and General Purchases
These Terms apply to your use of our website, our checkout pages, our booking pages, our content, our materials, and any general purchase or deposit made through our website.
If you become a client and sign a separate contract or service agreement with us, that signed contract will control the specific terms of your project.
If there is any conflict between these Terms of Service and your signed client contract, your signed client contract will control for that specific client relationship.
3. Individual Client Contracts
We work with clients on a contract basis.
Because every client, offer, business model, funnel, campaign, market, and service package may be different, all project-specific terms are handled inside each client’s individual agreement.
This may include, but is not limited to:
The scope of work
The service package purchased
Payment terms
Split-payment terms
Timelines
Deliverables
Guarantees
Refund conditions
Client responsibilities
Access to software, tools, or training
Advertising responsibilities
Cancellation terms
Any additional custom terms
Before relying on any guarantee, refund condition, performance promise, or service obligation, clients must review their own individual contract.
4. Deposits Are Non-Refundable
All deposits made through our website, checkout pages, payment links, invoice links, booking pages, or any other online payment method are non-refundable.
A deposit may be used to reserve your spot, begin onboarding, allocate company resources, review your application, prepare internal work, start project planning, hold calendar capacity, or begin service preparation.
Once a deposit is paid, it is considered earned by the Company and will not be refunded, except where required by law or where your signed individual contract clearly states otherwise.
By submitting a deposit, you understand and agree that:
The deposit is not a trial payment.
The deposit is not a refundable reservation fee.
The deposit is not refundable if you change your mind.
The deposit is not refundable if you decide not to move forward.
The deposit is not refundable if you fail to sign the final agreement after submitting payment.
The deposit is not refundable if you fail to provide required information, assets, access, or cooperation.
If a deposit is later credited toward a full service package, that credit will be explained in your checkout page, invoice, written communication, or individual contract.
5. Guarantees Are Only Defined in Individual Contracts
Any guarantee, refund right, performance promise, extension, credit, replacement service, or result-based condition is only valid if it is clearly written in your signed individual contract or written service agreement with us.
General website language, sales calls, marketing materials, case studies, testimonials, training content, examples, or verbal explanations do not create a guarantee unless that guarantee is included in your signed individual contract.
Because we serve different types of clients with different offers, not every client receives the same guarantee.
If your service includes a guarantee, the exact guarantee terms will be listed in your individual contract. This may include specific conditions, deadlines, client responsibilities, proof requirements, performance rules, or actions you must complete to qualify.
If your individual contract does not include a written guarantee, then no guarantee applies.
6. No Guaranteed Business Results Unless Stated in Writing
We may provide consulting, training, strategy, systems, funnels, advertising support, sales scripts, CRM setup, templates, AI tools, coaching, and business advice.
However, your results depend on many factors outside of our control, including your offer, market, pricing, niche, sales skills, client communication, follow-up, budget, speed of implementation, advertising conditions, compliance with our instructions, and your own business decisions.
Unless your individual signed contract clearly states otherwise, we do not guarantee that you will earn any specific amount of money, generate any specific number of leads, book any specific number of calls, close any specific number of sales, reach any specific return on ad spend, or achieve any specific business result.
Examples, testimonials, case studies, screenshots, income claims, client results, or advertising results are examples only. They do not guarantee that you will achieve the same or similar outcome.
7. Payments and Payment Plans
You agree to pay all fees listed on the checkout page, invoice, contract, payment link, or written agreement connected to your purchase.
If you choose a payment plan, split payment, subscription, or recurring payment option, you authorize us and our payment processor to charge your payment method according to the payment schedule you accepted.
You are responsible for completing all agreed payments, even if you stop using the service, stop participating, fail to attend calls, fail to provide materials, or choose not to continue implementation.
Failure to complete payments may result in paused services, removed access, canceled deliverables, collections activity, or other remedies allowed under your contract and applicable law.
8. Failed Payments and Late Payments
If a payment fails, is declined, is reversed, or is not completed on time, we may pause your access to services, coaching, software, training materials, deliverables, support, or any other part of the service until the payment issue is resolved.
You agree to keep your payment information current and valid.
You are responsible for any bank fees, payment processor fees, chargeback fees, collection costs, or legal costs caused by failed payments, late payments, disputed payments, or unpaid balances, where permitted by law.
9. Chargebacks and Payment Disputes
By purchasing from us, you agree to contact us first at [email protected] before filing a chargeback, payment dispute, or bank claim.
We take client concerns seriously and will review legitimate support, billing, or service issues in good faith.
Filing a chargeback after receiving access to services, training, tools, consulting, deliverables, or company resources may be treated as a breach of these Terms and your client agreement.
We reserve the right to provide your signed agreements, checkout records, access logs, communications, completed work, and other relevant records to payment processors, banks, or legal representatives in response to any dispute.
10. Client Responsibilities
To receive the best possible result, you agree to cooperate with the Company and complete your responsibilities in a timely manner.
Depending on your service package, your responsibilities may include:
Providing accurate business information
Giving access to required accounts, tools, websites, CRM systems, ad accounts, or software
Completing onboarding forms
Attending scheduled calls
Watching training materials
Reviewing deliverables
Giving clear feedback
Following the process we provide
Completing assigned action steps
Responding to messages on time
Keeping your payment method active
Staying compliant with advertising platform rules and local laws
We are not responsible for delays, poor results, missed deadlines, or incomplete work caused by your failure to cooperate, provide access, submit materials, respond on time, follow instructions, or complete required steps.
11. Advertising and Third-Party Platforms
Some services may involve advertising platforms, CRM software, websites, landing pages, email tools, payment processors, social media platforms, AI tools, or other third-party platforms.
We do not own or control third-party platforms such as Meta, Facebook, Instagram, Google, YouTube, Stripe, GoHighLevel, email providers, hosting companies, CRM tools, or other external services.
We are not responsible for decisions made by third-party platforms, including account bans, ad disapprovals, policy changes, technical issues, tracking issues, billing issues, platform outages, algorithm changes, rejected ads, suspended accounts, or changes in advertising cost.
You are responsible for complying with the rules, laws, and policies that apply to your business, advertising, claims, industry, niche, and location.
12. No Legal, Financial, Tax, or Medical Advice
Our services are for business education, consulting, marketing, advertising, sales, and operational support.
We do not provide legal, financial, tax, accounting, medical, psychological, therapeutic, investment, or professional regulated advice.
Any business suggestions, examples, scripts, funnels, advertising angles, claims, or strategy ideas should be reviewed by your own qualified professional if your industry requires legal, medical, financial, or compliance review.
You are responsible for making sure your business, claims, offers, advertising, contracts, and client communications comply with applicable laws and regulations.
13. Intellectual Property
All content, training materials, videos, documents, SOPs, templates, scripts, frameworks, systems, software materials, AI prompts, ads, funnels, copy, designs, recordings, and other materials provided by us are protected intellectual property unless your individual contract states otherwise.
You may use materials we provide only for your own business and only as allowed by your individual contract.
You may not copy, resell, share, publish, license, distribute, upload, reproduce, teach, or give our materials to any third party without written permission.
You may not use our training materials, systems, SOPs, scripts, templates, frameworks, or internal processes to create a competing product, service, course, coaching program, agency offer, consulting offer, or training program unless we give written permission.
14. Client Materials and Access
You may provide us with business information, brand assets, account access, copy, videos, images, testimonials, client information, sales materials, ad account access, CRM access, or other materials needed to perform the service.
You confirm that you have the right to provide those materials to us and that our use of those materials for your project will not violate the rights of any third party.
You are responsible for keeping backup copies of your own business materials, assets, accounts, data, and content.
We are not responsible for lost data, removed access, deleted files, third-party platform issues, or account changes outside of our control.
15. Confidentiality
During our work together, both parties may share confidential business information.
We agree to take reasonable steps to protect confidential information you share with us.
You agree not to share, publish, leak, sell, copy, or distribute our private materials, systems, strategies, internal documents, training materials, or confidential business information.
Confidential information does not include information that is already public, independently created without using confidential information, legally received from another source, or required to be disclosed by law.
16. Communication and Support
Support may be provided by email, chat, group calls, private calls, community access, software portals, or other channels depending on your service package.
Support response times may vary depending on the service purchased, team availability, workload, time zone, and complexity of the request.
Unless your individual contract states otherwise, support does not include unlimited consulting, unlimited revisions, emergency support, legal review, tech support for third-party platforms, or tasks outside your service scope.
17. Scheduling, Calls, and Missed Appointments
If your service includes calls, coaching sessions, onboarding calls, strategy calls, or review calls, you are responsible for attending scheduled appointments on time.
Missed calls, late arrivals, or cancellations may be treated according to your individual contract or the scheduling rules provided at the time of booking.
We may refuse to reschedule missed calls if you fail to provide proper notice or repeatedly miss appointments.
18. Access to Training, Software, and Tools
Some services may include access to training materials, templates, AI tools, CRM systems, software, dashboards, communities, portals, or other digital resources.
Access may be limited by time, plan type, payment status, license rules, or your individual contract.
We may remove, pause, or restrict access if your payment fails, your contract ends, you misuse the materials, you violate these Terms, or you share access with unauthorized people.
You may not share your login information with other people unless your individual contract clearly allows it.
19. Testimonials, Case Studies, and Results
If you share feedback, testimonials, reviews, messages, screenshots, results, or success stories with us, you give us permission to use them for marketing, training, sales, and promotional purposes unless you clearly request otherwise in writing.
We may use your name, business name, image, screenshots, results, written feedback, video feedback, or other materials you voluntarily provide, unless restricted by your individual contract.
We may anonymize or edit testimonials for clarity, length, grammar, or privacy, as long as we do not materially change the meaning.
20. Website Content
All website content is provided for general information, education, and marketing purposes.
We may update, edit, remove, or change website content at any time without notice.
We do not guarantee that all website content is complete, current, error-free, or suitable for your specific business situation.
21. User Conduct
You agree not to misuse our website, systems, tools, communities, materials, or services.
You agree not to:
Break the law
Harass our team, clients, partners, or community members
Upload harmful files, viruses, or malicious software
Try to gain unauthorized access to our systems
Share private login details
Copy or steal our materials
Make false claims about our company
Abuse support channels
File false disputes or fraudulent chargebacks
Use our services for illegal, unethical, deceptive, or harmful business activities
We may remove access, stop service, or terminate a client relationship if we believe you violated these Terms or acted in a way that harms the Company, our team, our clients, or our systems.
22. Right to Refuse or Terminate Service
We reserve the right to refuse service, pause service, terminate service, remove access, or cancel a client relationship if we believe that:
You violated these Terms
You violated your individual contract
You failed to make required payments
You failed to cooperate
You abused, threatened, or harassed our team
You acted dishonestly or in bad faith
You created legal, financial, reputational, or operational risk for the Company
Your business is not a good fit for our services
If service is terminated because of your breach, payments already made are not refundable unless your individual contract or applicable law requires otherwise.
23. Limitation of Liability
To the maximum extent allowed by law, the Company will not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages.
This includes, but is not limited to, lost profits, lost revenue, lost sales, lost leads, lost business opportunities, ad spend, software costs, platform issues, account bans, data loss, business interruption, or reputational harm.
To the maximum extent allowed by law, our total liability for any claim related to our website, services, content, or client relationship will not exceed the amount you paid to us for the specific service giving rise to the claim.
Some jurisdictions do not allow certain limitations of liability, so some of these limits may not apply to you.
24. Indemnification
You agree to defend, indemnify, and hold harmless the Company, its owners, team members, contractors, partners, affiliates, and representatives from any claims, damages, losses, liabilities, costs, or expenses caused by:
Your business activities
Your breach of these Terms
Your breach of your individual contract
Your violation of laws or platform policies
Your advertising claims or business claims
Your products, services, clients, or customers
Your misuse of our materials, systems, or services
Any content, access, or materials you provide to us
25. Privacy and Data Handling
Your use of our website and services may involve the collection and use of personal information.
Please review our Privacy Policy for more information about how we collect, use, store, and protect personal information.
By using our website or services, you agree that we may collect and process information as needed to provide services, process payments, communicate with you, manage client relationships, and operate our business.
26. Electronic Communications
By using our website, submitting a form, booking a call, making a payment, or becoming a client, you agree to receive electronic communications from us.
These communications may include emails, reminders, invoices, receipts, onboarding messages, service updates, support messages, marketing messages, and contract-related notices.
You agree that electronic communications satisfy any requirement that communications be provided in writing, where allowed by law.
27. Updates to These Terms
We may update or change these Terms of Service at any time.
The updated version will be posted on our website with a new “Last Updated” date.
Your continued use of our website, services, content, checkout pages, or client resources after the Terms are updated means you accept the updated Terms.
28. Governing Law
These Terms and any dispute related to our website or services will be governed by the laws of [Insert Province/State/Country], without regard to conflict of law principles.
If you sign an individual client contract with us, the governing law and dispute terms in that contract will control your client relationship.
29. Dispute Resolution
Before starting any legal claim, chargeback, payment dispute, or formal complaint, you agree to contact us first at [email protected] and give us a reasonable opportunity to resolve the issue in good faith.
Any dispute must be submitted in writing and must include your name, email address, purchase date, service purchased, payment details, and a clear explanation of the issue.
We will review written disputes based on these Terms, your individual contract, payment records, communications, access logs, completed work, and applicable law.
30. Contact Information
If you have questions about these Terms, your purchase, your contract, your deposit, or your service, please contact us at:
Email: [email protected]
Website: www.exponentialtraffic.com
31. Final Agreement
These Terms, together with any checkout terms, invoice terms, Privacy Policy, Refund Policy, and signed individual client contract, represent the agreement between you and the Company regarding your use of our website and services.
If any part of these Terms is found to be invalid or unenforceable, the remaining parts will continue to apply.
Our failure to enforce any part of these Terms does not mean we waive our right to enforce it later.
By using our website, submitting payment, paying a deposit, booking a call, signing a contract, or purchasing services from us, you confirm that you have read, understood, and agreed to these Terms of Service.